Terms of service
Terms of Service
Last updated: [21 Oct, 2026]
About us
This website is operated by Cartify Online Ltd, a company registered in [England and Wales] under number [NUMBER], with registered office at [ADDRESS]. VAT number: [NUMBER, if registered]. Email: [EMAIL ADDRESS]. Phone: [NUMBER, optional].
Your contract with us
When you place an order, you make an offer to buy. Your order is accepted, and a contract formed, when we send you a dispatch confirmation email. We may decline orders, for example if an item is out of stock, a price is clearly wrong, or we suspect fraud. If we decline an order after taking payment, we will refund you in full.
Products
We take care to show colours and details accurately, but screens vary and slight differences may occur. Our jewellery is artificial/fashion jewellery. Product pages describe materials where known. Sizes and measurements are approximate. [Sample products shown during setup are for demonstration only.]
Prices and payment
All prices are in pounds sterling (GBP) and [include / exclude] VAT where applicable. Delivery charges are shown at checkout. Payment is taken at checkout through Shopify's secure payment system. We may correct pricing errors before accepting an order.
Discount codes
Codes must be entered at checkout, cannot be combined unless stated, have no cash value and may be withdrawn or expire as stated in the offer.
Delivery, cancellation and returns
See our Shipping Policy and Returns and Refund Policy. Your statutory rights are not affected by these terms.
Product safety and care
Keep jewellery away from water, perfume and chemicals and store it separately when not worn. Small parts may be a choking hazard; jewellery is not suitable for young children. Stop wearing an item if you experience skin irritation. [Adjust this to match your products and any verified claims.]
Our responsibility
Nothing in these terms limits our responsibility for death or personal injury caused by our negligence, fraud, or anything else that cannot legally be limited, including your rights under the Consumer Rights Act 2015. Beyond that, we are responsible for foreseeable losses caused by our breach of these terms, and we are not responsible for losses that were not foreseeable.
Intellectual property
All content on this site, including text, images, logos and designs, belongs to Cartify Online Ltd or its licensors. You may not copy or reuse it commercially without our written permission.
Complaints and disputes
If you have a complaint, email [EMAIL ADDRESS] and we will respond within [X working days]. These terms are governed by the law of [England and Wales]. If you live in Scotland or Northern Ireland you may also bring claims in your home courts. [Optional: name an approved ADR provider.]
Changes
We may update these terms. The version in force when you place your order applies to that order.
